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Hosted Exchange
Service Provider Feature Tour

Hosting Exchange 2003 and Exchange 2007 Hosted Exchange Service Packages
  • Retain control of your Hosted Exchange environment.
  • More than just provisioning; Cortex provides a comprehensive solution for delivering Hosted Exchange.
  • Full support for Exchange 2003 and 2007, including upgrade assistance.

Cortex offers service providers more than just provisioning and delegated administration, Cortex also adds advanced usage reporting for Exchange, simplified Outlook configuration and mailstore management tools.

Exchange Package Management

Exchange packages are used to template default settings for users. Cortex offers great flexibility, the in-built inheritance model allows specific package features to be overridden for individual resellers or end-customers.

  • Create Service Plans with different protocols, mailbox limits and storage locations.
  • Control access to specific Outlook Web Access features.
  • Enable or disable Exchange protocols for individual packages.
  • Override package features for specific resellers, customers or even users.
  • Granular control over reseller functionality - each reseller can be treated differently.

Monitor and Manage Mail Stores

As your Hosted Exchange business grows, Cortex greatly simplifies the processes of adding new storage and balancing mailbox load across stores.
  • View the current load on existing mailstores.
  • Select multiple organisations or even individual mailboxes to move to another store.
  • Asynchronous processing ensures consistent service quality for Cortex users.

Reseller Support

Full reseller support allows service providers to customise their offering to meet resellers' needs.
  • Assign resellers a total storage limit for mailboxes and public folders.
  • Enable resellers to distribute their resource allocation between customers and sub-resellers.
  • Impose storage limits on customers as required.


Next >> Exchange features for customer administrators to use



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