EMS-Cortex has been providing solutions for hosting Exchange since the year 2000,
the third generation Cortex solution can truly be described as best-of-breed and
has a well proven track record globally.
The Cortex solution is designed for mid to large service providers wanting to grow
their Hosted Exchange business while minimising ongoing support costs. Cortex is
the best option for driving your HMC business.
The Cortex solution for Hosted Exchange can concurrently support both Exchange 2003
and Exchange 2007 and assist with
migration from Exchange 2003 to Exchange 2007.
Exchange Provisioning
Provisioning is comprehensive and fully audited, a “re-provisioning” feature allows
auto-correction of any uncontrolled directory changes and will re-apply provisioning
policy to any provisioned object. The following Exchange objects are comprehensively
managed by Cortex
- User Resource
- Global Address list
- Address list
- Offline Address List
- Distribution Lists
- Global Contacts
- Public Folders
- Mail Disclaimers
Read more about the
Hosted Exchange features supported by
Cortex.
Secure
The Hosted Exchange control panel features provided by Cortex are loosely coupled
with the back-end provisioning engine and SQL database. This allows the control
panel to be locked down and isolated from the administrative tasks being performed
by the system.
Flexibility of Exchange configuration
Cortex is self-configuring to detect Exchange servers and their roles, new mail
database servers can be added seamlessly with minimal configuration changes. Cortex
works regardless of Exchange topology or the number of servers installed.
The cost effective way to deliver Hosted Exchange
Cortex has a simple and effective SPLA pricing model which is also aligned to drive
service provider growth. Implementation is reasonably priced and is based on the
complexity of the implementation and any data migration tasks.
Scalability
Cortex differentiates from other providers by being designed to scale for hosting
of :
- Any size customer, simple enough for a single user customer – adaptable for customers
with 1000’s of users and hundreds of departments.
- Host 1000’s of customers irrespective of size without degradation in performance.
- Cortex minimises LDAP lookup by employing effective database caching – this results
in a responsive user interface.
Delegated Administration
Cortex provides granular administration control over service functionality, allowing
customers and their users to be easily granted permissions to manage different features
from within the Cortex system. This feature is particularly useful for hosting of
larger customers
More information on the
delegated administration advantages
provided by Cortex is available here.
True Dedicated Exchange Capability
Cortex uniquely allows the
management of any number of Microsoft Active Directory
forests from a single Cortex instance. This means that MSP's
can use a single solution to manage both their shared instance and dedicated large
customer Exchange instances.
- Helpdesk users can now manage all users through a single user interface without
any administrative system permissions.
- Manage provisioning of users and all Exchange objects locally or remotely.
- Maximise the investment in your provisioning solution and improve support staff productivity.
Integration Capability
Cortex has an extremely simple and powerful API which can be used
to automate provisioning tasks such as customer creation and user provisioning.
Tied in to the Cortex security system this API allows.
- Easy integration of any billing or CRM system.
- Resellers to seamlessly provision from their own control panels or billing systems..
- Customers to automate user lifecycle processes from HR systems.