Forget Password Feature

Cortex 8.4 allows the end-user to select and save answers to specific questions on their user account. Once these answers have been saved, the end user will be able to reset their forgotten password by themselves rather than contacting their customer administrator. This feature provides greater empowerment to the end user, and has the potential to reduce the number of password resets that a Customer Administrator has to manage.

A new page has been added to the Change Password menu where the user can select predefined questions or create their own question.

This feature can be enabled or disabled on the Cortex Control Panel depending on the Service Provider's requirements.