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Reseller Management

Cortex was designed and built to support an n-tier reseller structure. Cortex allows service providers to grow their business through a reseller channel easily and quickly.

Resellers are created by provisioning a customer with a special 'reseller' service. Multiple brands and inheritance of service plans makes it easy to meet the demands of your reseller, giving them the tools needed to sell more of your hosted services.

Corporate Branding

Cortex allows you to create 'brands' for your resellers or customers. Applying the brand to the reseller can completely change the look and feel of the Cortex user interface.
  • Create any number of brands to define the look and feel of the Cortex user interface.
  • Associate brands with a specific site 'host-header', allowing Cortex to be presented differently for each reseller, even before the user has logged on to Cortex.
  • A resellers customers automatically inherit the resellers brand.
  • If required, the interface can even be branded for individual customers.

Ownership of Service PlansOwnership of Service Plans

Cortex allows resellers to manage the features of their service plans based on the plans allocated to them from the service provider.

  • Configuration of Service Plan properties, e.g. Changing the name of a service plan.
  • Resources Limits defining the Services/disk space that a reseller can sell.
  • Override settings, e.g. default inbox limits for Exchange packages.

 


Unlimited Levels of Reseller support

Cortex support multiple levels of resellers within the customer hierarchy. The service provider can further choose to allow a reseller to create sub-resellers.Provisioning Status indicators

  • Reseller can manage sub-customers and users of its reseller.
  • Reseller administrators can view and manage all customers and users below them.
  • Aggregated reporting.

 


Interested in reselling hosted services?

If you can see an opportunity for reselling Hosted Exchange, SharePoint, or Citrix delivered applications to your customers we can put you in touch with your closest Cortex enabled service provider. This can be a quick and easy means of adding an additional revenue stream.

Send an enquiry to sales@ems-cortex.com


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