Cortex can allow your customers take control of their own applications. Uniquely
Cortex gives service providers the ability to let customers easily add and remove
applications from users, reducing support costs.
For providers who have no requirement for delegated administration, Cortex empowers
helpdesk staff to perform administrative tasks safely and quickly.
Delegate control to customers
With Cortex the customer can control which applications its users have access to.
The customer administrator is able to quickly create user roles, allocate applications
and resources to roles and provision users with applications.
- Create individual roles that match users' responsibilities.
- Configure roles to access applications and resources.
- Provision individual applications or resources in addition to role-based access
rights.
Management of customised applications & resources
Ability to create local customised application groups that are applicable to the
customer's users.
- Create customer specific application groups using assigned applications and resources.
- Default groups, allowing automated allocation when provisioning to customer's users.
- Display a high level summary of an application group's contents.