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Cortex Components and How Cortex works

Technology

Cortex is built on Windows 2003 server and has been built using the Microsoft .NET framework v2.0. It consists of an ASP.NET web application, various ASP.NET web services and windows services.

Simple Architecture overview

Cortex User Interface (CortexWeb)

Cortex provides a single unified interface providing both system administration and delegated administration to resellers and end-customers. The web application has three main methods of integration with other Cortex components:

  • SQL Database - for configuration, users, customers, auditing and reporting.
  • Web Services - for real time interaction with Active Directory and other hosted services.
  • Provisioning Engine - via MSMQ, provisioning requests are dispatched to the provisioning engine.

The Cortex web application is loosely coupled with the other Cortex components. This loose coupling provides several security benefits, as the web server has no dependency on Active Directory it can essentially operate outside of the managed domain. The website can be locked down and run with minimal administrative permissions while still allowing the Cortex system to complete administrative tasks. Diagram showing Cortex Architecture

Cortex System Databases(CortexSQL)

SQL Server 2005 provides the backbone of the Cortex system. The database stores configuration information for all services provisioned by Cortex, as well as all customer and user details. The SQL database also acts as a cache mechanism for Active Directory ensuring rapid user response without the need for slower AD queries.

The Cortex databases are also used to store logging and auditing information for all provisioning transactions that pass through the system.

Cortex Provisioning Engine

The Cortex provisioning engine runs as a Windows NT Service. It monitors one or more provisioning queues for provisioning requests. When a request is received, it is passed through a set of provisioning rules which determine which actions are required to complete the provisioning.

The rules are soft and have been designed to be easily customised using a simple windows based GUI. The GUI also provides a simple means of understanding specific provisioning processes which is helpful for problem diagnosis.

Each provisioning action has been designed to perform a reusable piece of work, typically associated with provisioning applications. Example actions would include:

  • Directory Create User - to create an Active Directory user.
  • Directory Create Security Group - to create a security group in Active Directory.
  • FileSystem Create Folder - to create a folder in a file system.
  • Exchange Create Address List - to create an address list in Microsoft Exchange.
  • Run Command - to shell an executable.
  • Run Script - to run a visual basic script.

All Cortex provisioning processes are built using provisioning actions. This allows provisioning processes to not only be set-up quickly with little coding, but also GIVES the service provider with visibility of the processes being executed in their environment.

Cortex is supplied with well over 100 provisioning actions. For more information on how Cortex can be customised visit the section on adding support for services using the service development kit.

Active Directory Web Service (ADWS)

The Active Directory Web Service provides a secure and simple interface to Active Directory. The Cortex website uses this service to perform real time tasks such as user authentication and password expiry status

Reporting

Cortex utilises Microsoft SQL Server Reporting Services to deliver usage reporting capability through the Cortex user interface. Cortex interacts directly with the Reporting Services Web Service interface and allows controlled publishing of reports to all users of the Cortex system.


Next >> How Cortex manages multiple AD forests



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